Shipping & Delivery
Shipping & Delivery
Free shipping on every order delivered within the USA. Here is how we process, ship and deliver your trailer.
Shipping cost
Shipping is free on every order delivered to an address within the United States. There are no hidden handling or freight fees at checkout; the price you see is the price you pay for your trailer, plus any applicable sales tax.
We do not currently ship outside the United States.
Delivery times
| Stage | Time | Days |
|---|---|---|
| Order cut-off | 2:00 PM Eastern Time (EST) | Orders placed after the cut-off are processed the next business day |
| Handling (processing) | 1–2 business days | Monday – Saturday |
| Transit (in delivery) | 3–8 business days | Monday – Saturday |
| Total delivery time | 4–10 business days | From order to delivery |
During handling, your trailer is prepared and inspected before it is handed to the carrier. Business days are Monday to Saturday, excluding US federal holidays. Delivery times are estimates; delays can occasionally occur due to weather, carrier schedules or events outside our control, and we will keep you updated if this happens.
How delivery works
- Shipping confirmationWhen your trailer ships, you receive an email with your tracking details.
- SchedulingFor freight deliveries, the carrier contacts you by phone or email to arrange a delivery window. Please make sure your phone number is correct at checkout.
- DeliveryTrailers are delivered curbside to an accessible location. The delivery vehicle needs safe, clear road access to your address.
- InspectionInspect your trailer when it arrives, before signing the delivery receipt.
Damaged or incorrect deliveries
If your trailer arrives damaged, or is not the model you ordered, please note it on the delivery receipt if possible, take clear photos, and contact us within 48 hours of delivery at Contact@cargotrailer.us. We will arrange a repair, replacement or return at no cost to you.
Address changes and failed deliveries
Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible, before your order ships. If a delivery cannot be completed because of an incorrect address or because no one is available at the scheduled time, the carrier may charge a redelivery fee, which we will discuss with you before it is applied.
Tracking
You can check your order status at any time on our Track Your Order page.
Questions
Call +1 (910) 524-5122 or email Contact@cargotrailer.us, Monday to Friday, 9:00 AM – 5:00 PM (EST).