Payment Policy
Payment Policy
The payment methods we accept, how payments are processed and how we keep your checkout secure.
Accepted payment methods
We accept the following payment methods at checkout:
| Method | Details |
|---|---|
| Credit and debit cards | Visa, Mastercard, American Express and Discover |
| Digital wallets | Apple Pay and Google Pay, on supported devices and browsers |
| PayPal | Pay with your PayPal balance, linked bank account or card |
| Afterpay | Split your purchase into 4 interest-free payments. See How to Use Afterpay |
All prices are listed and charged in US dollars (USD).
Payment security
All payments are processed by secure, PCI-DSS compliant payment providers over encrypted (SSL/TLS) connections. Cargotrailer does not see or store your full card number or security code.
When you are charged
Your payment is authorized and captured when you place your order. If you pay with Afterpay, your first installment is collected at checkout and the remaining payments follow Afterpay’s schedule.
Order verification
To protect our customers against fraud, some orders may be reviewed before they are processed. We may contact you to verify your identity, billing address or payment details. If we cannot verify an order, we may cancel it and issue a full refund.
Sales tax
Sales tax is calculated at checkout where required, based on your delivery address and applicable state and local laws. Any tax due is shown before you complete your purchase.
Pricing
We work to keep all prices and product information accurate. If a product is listed at an incorrect price because of an error, we will contact you before processing your order and give you the option to continue at the correct price or cancel for a full refund.
Declined payments
If your payment is declined, please check that your billing details match the details your bank has on file, or try a different payment method. Your bank or card issuer can tell you the reason for a decline.
Refunds
Refunds are issued to your original payment method. See our Refund & Return Policy for details and timelines.
Questions about a payment
Contact us at Contact@cargotrailer.us or +1 (910) 524-5122, Monday to Friday, 9:00 AM – 5:00 PM (EST).